1. Get the shipment ready.
Keep your carrier’s shipping label and tracking number. A Shipzik label adds a separate view of the item’s detected locations; it does not pay for postage or replace the carrier’s delivery record.
Choose a name you will recognize later, such as “Customer samples · October.” A reference and a photo can help your team identify the right box when several shipments are active.
2. Scan, attach, and activate.
Scan the label’s QR code, sign in to Shipzik, and select the account that should manage the shipment. You can also enter the label ID. Peel the backing, attach the label, and confirm activation as prompted.
Each label’s included 30 days starts when you confirm activation after peeling the backing. Labels in a pack can be activated separately. This is the service period, not a promise of battery duration.
Use a flat surface and keep the label away from folds, sharp edges, and metal where possible. Read the label placement guide before choosing a position inside dense packaging.
3. Choose useful alerts.
New accounts start with first-detection and tracking-ending alerts enabled. Detection-gap alerts start off. Review the settings for your tracker and select the people who should receive each update.
For a destination update, search for the address, check it on the map, and choose a radius in feet or miles. A qualifying detection near that place can trigger an email. It does not confirm that the carrier delivered the shipment or that a person received it.
4. Share one tracking link.
Open Share on the tracker, turn sharing on, and copy the displayed link. Your customer can open it in a browser without an account. The account owner controls whether location history is available on shared pages.
Names and permitted location information can be shared. Photos, references, and descriptions remain inside your account. See the sharing controls before sending a link.
5. Read the first detection in context.
The label broadcasts over Bluetooth. A nearby receiver on Hubble’s terrestrial network must detect it before a location appears. That can take time, and updates do not arrive at a fixed interval.
Check the detection time as well as the map. A first detection shows the label was heard at that time; it does not promise uninterrupted updates for the rest of the journey. If nothing appears, use the missing-updates checklist.
A quick check before dispatch
- The correct account and item name are selected.
- The label is attached and activation is confirmed.
- Alert recipients are appropriate for this shipment.
- The customer has the carrier tracking number and, if useful, the Shipzik link.
Try the tracking software preview to explore maps, history, alerts, and sharing.