Help from the Shipzik team.
For product questions, an order, or a label that needs attention, contact us at orders@shipzik.com. Include your order number or label ID so we can find the right record.
Contact supportShipzik LLC provides Bluetooth tracking labels and simple software for the shipments you send and the equipment your team shares.
A box leaves your hands. An equipment case heads to the next job. A customer or teammate is waiting on the other end.
That’s the idea behind Shipzik: make an item’s tracking information easy to find, understand, and share with the people who need it.
For product questions, an order, or a label that needs attention, contact us at orders@shipzik.com. Include your order number or label ID so we can find the right record.
Contact supportEvery label includes 30 days of tracking service from activation and all current software features. Tracking does not renew automatically. You choose when each label starts.
Explore included featuresOne flat shipping charge per order. Read dispatch timing, delivery destinations, and the process for reporting a suspected label defect before you buy.
Shipping & returnsOur labels broadcast over Bluetooth. When a compatible receiver on Hubble’s terrestrial network detects one, it reports a location and time. Shipzik brings those detections into your map, history, and alerts.
Updates depend on nearby receivers. We show detection times and available accuracy information to help you understand each sighting.
How the Hubble network worksTry it on a shipment or equipment case. Each label includes 30 days of tracking from activation, with the software included.
Explore a labelQuestions before you order, or help with a label? Get in touch with the Shipzik team.
orders@shipzik.com Shipping & returns